How to unarchive a user?

If a person who previously used OOTI has left the agency and has returned, you can grant them access to the platform again so that their previous data can be updated with their new activity.

🔓 Permissions required
Team: Super Admin
Project: Super Admin

Navigate to Collaborators > Collaborators and click on the filter to display archived profiles.

screen collaborators archived profiles

In the list, click on the profile's record that you wish to unarchive, then uncheck "Archived" in the "Admin" tab.

screen archived collaborators admin tab

That's it! Your collaborator will be able to log in to OOTI again using their email address and password.

If the collaborator doesn't remember their password, they will need to reset it from the login interface.