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What is a paying user? Everything you need to know, step by step

All you need to know: strategies, checklists and user feedback

🔓 Permissions required:
Team: member
Project: member

Reading time

1 min

Setup length

1 min

Steps

1


​You want to add collaborators to the platform, but you're not sure when they become paying users? Let's break it down.
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On the platform, you can add collaborators to teams without paying an additional subscription fee. You just need to create a profile by adding a member in Teams > Collaborators. You'll need their first name, last name, and email address.
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However, they won't have access to the platform.
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As long as this collaborator is not invited to the platform, they won't be considered as a paying user.

Licenses are counted when collaborators are invited and log in to the platform. You need to send them an invitation for them to access the platform.
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To send the invitations, here is the guide on it: CLICK HERE
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Here is the link to the user guide for more information: CLICK HERE


Congratulations! You know how to differentiate between paying and non-paying users on the platform! 🎉

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