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You have added your collaborators but you do not see them, follow the two steps below

My collaborators are not displayed, how come?

It is possible that when you log in to the platform, the interface is not in your language. Here are the steps to keep the same language on the platform…

I need to change the language on the platform every time I log in, why?

If you have moved or want to modify your address on the platform, follow these steps.

How to change my agency's address on the platform ?

You're trying to log in to your platform account and your login password isn't recognized? Here's what to do.

The platform doesn't remember my login password, is that normal?

Manage Team and Project Permissions on the platform — Best Practices

The difference between "Admin" in team and project permissions?

All you need to know: strategies, checklists and user feedback

What is a paying user? Everything you need to know, step by step

That's a great question! Many agencies wonder why they should invite all their collaborators to the platform. 🤔 Why not enter the hours for the rest of the team myself?…

Why Invite All Your Collaborators?

If a person who previously used the platform has left the agency and has returned, you can grant them access to the platform again so that their previous data can…

How to unarchive a user to restore their access to the platform ?

Here are the Belgian specificities based on platform's big features.

🇧🇪 Belgium-specific features on the platform : summary table

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