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How to unarchive a user to restore their access to the platform ?

If a person who previously used the platform has left the agency and has returned, you can grant them access to the platform again so that their previous data can be updated with their new activity.

🔓 Permissions required:
Team: Super Admin
Project: Super Admin

Reading time

1 min

Setup length

1 min

Steps

1


Navigate to Collaborators > Collaborators and click on the filter to display archived profiles.

Image of the explanation.


In the list, click on the profile's record that you wish to unarchive, then uncheck "Archived" in the "Admin" tab.

screen archived collaborators admin tab


That's it! Your collaborator will be able to log in to the platform again using their email address and password.

If the collaborator doesn't remember their password, they will need to reset it from the login interface.

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