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The platform doesn't remember my login password, is that normal?

You're trying to log in to your platform account and your login password isn't recognized? Here's what to do.

🔓 Permissions required:
Team: Member
Project: Member

Reading time

1 min

Setup length

2 min

Steps

1


During your platform login, you can check: "Remember me."

Image of the explanation.



This allows your password to be remembered for your future logins.

Warning: For security reasons, passwords are forgotten every 24 hours to protect access to your account.

Are you required to enter your password multiple times in the same day even though you've checked the box?

This might be due to your cache. Try this action on the platform, regardless of the page: ctrl + shift + r. This will reset the backup system. Then try the action again, and it should work.

Congratulations! You know how to remember the login password on the platform ! 🎉

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