I can't send an invoice from OOTI.

Here are some steps to follow to send an invoice from OOTI.

Summary

I/ Do you know how to send an invoice from OOTI?

II/ You know how to send an invoice but it doesn't work?

1) Do your SMTP settings have the status validated?

2) Did you enter the customer's email address correctly?

3) Have you validated your invoice correctly?

I/ Do you know how to send an invoice from OOTI?

II/ You know how to send an invoice but it doesn't work?

1) Do your SMTP settings have the status validated?

Click on your First name at the top right > Settings > Invoicing on the left > Emails > then on the SMTP Settings tab.

Verify that the Status is Verified.
On the Email Templates tab, select SMTP settings.
To apply it to the invoices of a project, go to your Project > click on the Settings at the top right in green > Invoicing on the left > Email tab > select the invoice email template then click on Save at the bottom right.
To apply it to an invoice, go to your Invoice > Mails tab > select the email template then click Save.

2) Did you enter the customer's email address correctly?

To enter the customer's email address on a project, go to your Project > click on the Settings at the top right in green > Invoicing on the left > Email tab > enter the customer's email address in the Send to (email) field then click Save at the bottom right.
To enter it on an invoice, go to your Invoice > Mails tab > enter the customer's email address in the Send to (email) field then click Save.

3) Have you validated your invoice correctly?

Once verified, you must validate your invoice to send it.
Click on your invoice > then on Mark as validated.
Click Send > then click Send Email. The invoice will automatically be moved to the outbox.